Customers can be MEAN when they’re unhappy. They paid for something, and they want VALUE!
So what do you do when you get a negative review on your page?
Do you?
😫Delete?
😕Respond?
🙄Ignore?
😤FIGHT!!?!!
Find out the best practices to turn that ⭐1 star into ⭐⭐⭐⭐⭐5 stars, and convert that unhappy customer to a loyal advocate. Hit the comments if you have any questions or comments about the topic. Don’t forget to subscribe to Digital Davaoeña to get more tips on SocialMediaMarketing.
Watch the video below:
Jessica is the Obi Wan Kenobi to businesses who want to harness the Force online. She is a Digital Marketing veteran, and one of the virtual assistant pioneers in Davao City. She uses her 12 years of experience in the business process outsourcing industry to empower other small business and organizations through online marketing.
She is the co-owner and the Operations Director of Coffeebot Solutions, a Davao-based digital marketing agency that helps businesses grow online.
You can reach Jessica on her Facebook page, Twitter and Instagram.
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